No USPS Mailbox Fixes Until Neighborhood Turns To Ted

HOUSTON, Texas (KTRK) – For months, residents of a northwestern Harris County neighborhood wasted endless hours coming and going to the post office just to collect their mail.

“The mailboxes were vandalized. Totally. I mean, with crowbars and the doors were wide open,” Bob Braman told Ted Oberg of ABC13.

It was November 2020. Shortly after, Braman said he contacted the Homeowners Association and then the US Postal Service to see if anyone could fix the broken cluster boxes, which had remained vacant though. long as a swarm of bees has taken over them. .

While he waited for someone to take possession of the mailbox and repair the mailbox, Braman and 28 other neighbors made the five-mile trip to stand in front of a postal warehouse a few times a week to queue. and collect their mail.

“It took forever,” he said. “You could literally wait 45 minutes to an hour to receive your mail.”

After nearly nine months of trying and getting nowhere, Braman finally turned to Ted.

“I worked on this until about June. Calling, writing, emailing and taking pictures. Everything, and it was going nowhere,” Braman said. “I remember Marvin Zindler… and I looked at him and I always thought, ‘He’s a good Samaritan here, doing a really good job,” so I just contacted Channel 13 and asked for the investigative reporter. “

We called the HOA and the post office and they gave us the same answers every time we asked about it.

An attorney for the Copperfield Community Association eventually shared a copy of a letter they sent to the post office in July.

The letter cites how the post office “previously maintained, repaired and replaced cluster box units (” CBUs “) distributed throughout Copperfield, setting a clear course of performance and expectation on behalf of homeowners … that USPS would continue. to maintain, repair and replace CBUs. “

The letter cited six mailboxes in the Copperfield Southcreek Subdivision in need of repair, including Braman’s.

When we contacted the post office, they apologized for the inconvenience but said that since they did not own the mailbox, their policy is that they do not have to replace them when. ‘they are broken.

On several occasions, USPS has said it will not replace Braman’s mailbox.

“In this case, local postal officials are aware of the problem and continue to work with all stakeholders, including residents and the HOA, to resolve these issues quickly,” according to a USPS statement.

In response to the Braman neighborhood attorney, the USPS said, “While we appreciate your advocacy on behalf of the Copperfield Community Association, the District of Houston once again confirms that the Postal Service will not support the purchase, installation, maintenance, repair and replacement of mail receptacles. “

Then, without telling us, the post office changed the locks on the old broken mailbox and within two days Braman said it had been replaced with a brand new box.

We found out that it was USPS that repaired and then replaced the boxes, but the agency did not tell us why the position was changed.

Either way, Braman said he looked forward to the time he would save by not going to the post office for his daily mail.

“It’s good that there are people coming that have a knack for getting things done,” said Braman.

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