Residents say mailbox lock was vandalized in Houston neighborhood

HOUSTON – Residents of the Brenwood Subdivision said their cluster mailbox had been vandalized and smashed for two months.

Tony McCalpine said the lock on the mailbox was broken, leaving the back door open and the mail unsecured.

“I contacted the post office to find out what was going on and received little or no information. we were just told to pick up our mail from the Park Row post office, it’s about 8 miles from us which is a big inconvenience, ”he said.

McCalpine said he contacted the Neighborhood Homeowners Association about the matter, but said there was still no solution.

“I informed him (the HOA) that when I spoke to the post office they expressed that the HOA would replace the mailbox, but he said the post office is supposed to do it,” he said. he declared.

The Brenwood Subdivision HOA said it will submit the latest information to its board of directors to determine how best to serve its residents.

KPRC 2 contacted the US Postal Service and obtained a statement:

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La Poste values ​​its customers and always strives to provide the best possible service. We apologize for any inconvenience that may have been encountered by customers living in the Katy, TX subdivision with respect to their Centralized Box Unit (CBU). In this case, local postal agents are aware of the damage from vandalism and continue to work with stakeholders, including the HOA, to resolve the situation. In the meantime, the Postal Service will continue to serve these customers at their local post office. We appreciate the patience of our customers as we work to successfully resolve this situation.

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